Vinted taps DHL’s Germany collection points to expand second-hand market
Eric Kulisch
4 min read
Vinted, one of Europe's largest marketplaces for buying and selling pre-owned items between private individuals, will direct customers in Germany to ship or exchange goods through DHL Group's (XETRA: DHL) network of parcel lockers and digital kiosks, under a new strategic partnership aimed at making peer-to-peer purchases as convenient as ones through online retailers.
Private-party sales of used items through online marketplaces have become very popular in Germany. According to the latest DHL E-Commerce Trends Report, 67% of online shoppers in the country have already sold items via a digital platform.
Vinted and DHL announced Wednesday they are working together to expand and simplify the shipping and collection of Vinted parcels through DHL's network of Packstations (automated, self-service locker systems that allows users to send, receive and drop-off parcels around the clock), Poststations (digital Deutsche Post retail outlets where users can take care of postal business) and DeinFach lockers (a carrier neutral parcel locker network).
DHL operates the most extensive parcel shipping network in Germany, including 41,000 parcel drop-off and collection points at post offices, parcel shops and automated facilities.
The Vinted collaboration builds on a multi-month pilot program that both companies recently completed, DHL spokeswoman Sarah Preuss explained in an email message.
A particular focus is on the locker-to-locker shipping option, which is expected to be used more widely on the platform in the future, the companies said.
Using DHL Packstations, Vinted sellers can drop off parcels any time, while buyers can collect them whenever it suits them. Shipping via Packstations is already available without prior registration. In addition, Vinted buyers do not need to register for the Packstation service in order to receive parcels at a Packstation. The collection code required for pickup is sent by DHL via email and will also be available directly through Vinted in the future.
"Reselling used goods online has evolved from a niche activity to an everyday phenomenon within just a few years. As a result, expectations regarding shipping are rising. People buying and selling privately want shipping to involve as little effort as possible. … Many people want to send or collect parcels independently of opening hours. This is exactly why automated solutions such as Packstations are becoming increasingly important. That is also why we will continue to invest heavily in expanding our automated network in the years ahead," said Benjamin Rasch, head of sales and products, Post & Parcel Germany, DHL Group.
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